Leadership
Re-Align With Your Mission and Bring Your Vision Back in View
As leaders, it is important for us to keep our business’ mission at the forefront of what we do. When
Articles
My thoughts, works, and stories
Culture
How to Build an Empowered Team Culture
Success is something that every business owner and CEO wants to achieve. It’s one of the reasons you started
Operations
How to Avoid Operational Setbacks with Systems Thinking
The way we think as CEOs and agency owners can have a profound impact on many aspects of our business.
Operations
How to Avoid Productivity Meltdowns with NiftyPM
How to Avoid Productivity Meltdowns with NiftyPM
Lifestyle
5 Tips for Leading Through Personal Stress
Stress is a pervasive problem in today’s world. In fact, in a recent study, 48 per cent of Canadians
Business
Toxic Client or Unhappy Client? Here’s How to Tell The Difference
In a perfect world, creative CEOs and agency owners would be able to spot toxic clients long before they agreed
Growth
Want to Start Hiring With Confidence? Conduct a Capability Gap Analysis
Creative CEOs, consultants, and agency owners often struggle with the hiring process. To them, business is about more than simply
Leadership
The 5 Key Benefits of Clear Boundaries for CEOs
We often hear mental health professionals emphasize the importance of personal boundaries. But what about professional boundaries?
Setting guidelines that
Leadership
The CEO’s Guide to Coordination
One of the most exciting parts of being a creative CEO is when you finally reach the stage where you
Leadership
The 5 Warning Signs of a Fixed Mindset
Patricia Aburdene, a highly-acclaimed author and former Forbes contributor, once said something about leadership that resonated with me the very
Business
Adapting to Change VS Leading Change: What CEOs Need To Know
If 2020 has forced us to embrace anything, it's change.
COVID-19 caught us all off guard, leaving us
Growth
The Secret Behind Every Great Referral Program
You want to attract more clients who match your ideal customer profile. You've tried online advertising and other
Lifestyle
Feeling Stressed? It's Time to Find Your Happiness Streams
Where does happiness come from?
It's a question we all ponder at some point in our lives. But
Business
These Clever CX Tweaks Are Simple As ABC
You're committed to your clients. You've taken the time to create services and products that align
Operations
5 Miracle Tools to Elevate Your Client Experience
You've noticed a gap within your client experience. Maybe a client concern fell through the cracks or a
Business
How Creativepreneurs Can Acquire More Sales Leads
Creativepreneurs aren't your average business owners. They are visionaries who center their entire operation around a passion, personal
Business
COVID-19 and Your CX Strategy: Tips for Moving Forward
There's still so much we don't know about what life after COVID-19 will look like— especially
Business
Want to Strengthen Your CX Strategy? Start With What Your Clients DON'T Want
The vast majority of savvy creative consultants understand the importance of identifying customer needs. After all, it is the primary