Business
Toxic Client or Unhappy Client? Here’s How to Tell The Difference
In a perfect world, creative CEOs and agency owners would be able to spot toxic clients long before they agreed
Business
Business
Adapting to Change VS Leading Change: What CEOs Need To Know
If 2020 has forced us to embrace anything, it's change.
COVID-19 caught us all off guard, leaving us
Business
These Clever CX Tweaks Are Simple As ABC
You're committed to your clients. You've taken the time to create services and products that align
Business
How Creativepreneurs Can Acquire More Sales Leads
Creativepreneurs aren't your average business owners. They are visionaries who center their entire operation around a passion, personal
Business
COVID-19 and Your CX Strategy: Tips for Moving Forward
There's still so much we don't know about what life after COVID-19 will look like— especially
Business
Want to Strengthen Your CX Strategy? Start With What Your Clients DON'T Want
The vast majority of savvy creative consultants understand the importance of identifying customer needs. After all, it is the primary
Business
How to Build a Top-Level Client Experience Team
Nothing feels better than reaching the point in your entrepreneurial journey where you have a steady roster of clients, you&
Business
Client Experience VS Customer Service: What's The Difference?
Not long ago, I realized there was a gap in the market that I serve as an Operations Coachsultant™. That
Business
How to Tell When Your CX Strategy Has Lost It's Humanity
When a creative consultant decides to invest in developing a client experience strategy, one of the first things they think
Business
Fast-Track Your Success By Joining an Entrepreneurial Support Network
Creative CEOs, consultants, and agency owners are bold risk takers and out-of-the-box thinkers.They commit to their craft wholeheartedly, pouring
Business
The Holistic Customer Experience: Why It Matters and How to Get Started
Business buzzwords come and go like the wind. One day, a particular term, tool, or strategy is all-pervasive. The next,
Business
Curb the Impact of Coronavirus With These Automated Systems
As the effects of coronavirus (COVID-19) become more widespread, entrepreneurs around the world are wondering how they can protect their
Business
How to Hire the RIGHT Operations Consultant: 5 Red Flags You Should Never Ignore
When it comes to business, customized solutions almost always work better than a one-size-fits-all approach— and hiring an operations consultant
Business
5 Facts You Need to Know About Client Retention
It can be disheartening when you notice more of your clients are deciding to cancel their services or switch to
Business
The 5-Step Pricing Strategy That Works For ANY Business
The Only Pricing Strategy Guide You'll Need to Set Profitable Packages for Your Business
I've met
Business
Why Businesses Should Invest in a Systems Strategist (Not Just Systems)
Business systems allow CEOs and entrepreneurs to establish links between all the moving parts of their business, resulting in sophisticated,
Business
Your Business needs an Operations Manual
Most small business owners start their businesses by keeping it light-weight and simple. Yet, many businesses struggle to stay profitable
Business
Lessons in Rebranding My Business That Can Help You
Have you noticed the trend that's been happening in the business industry? Many businesses are taking the opportunity